Will you visit my site for a quote?

Yes GS Roofing provide no obligation quotes for all new installations. For emergency repair work GS Roofing will always quote you for the work prior to commencing the project however there may be a small call out charge.

Do you guarantee your work?

Yes but these vary depending on the product and service GS Roofing provide.

The roofing industry has a really bad reputation. How can we trust you?

GS Roofing have been established for many years and have built up an excellent reputation locally in Reading and the surrounding areas. GS Roofing is extremely competitive and fair with pricing. The services and delivery provided by GS Roofing are exceptional and there are plently of clients that will be willing to vouch for the quality of the business.

Do you have Liability insurance?

Yes, GS Roofing are insured up to the value of £5,000000 and have additional insurance for the application of heat.

Do you use Sub-Contractors?

We do, all our sub-contractors carry their own public liability insurance. They also work to our Risk assessments and carry out refresher training for the brands we use.

Is GS Roofing local?

We are based in Shinfield, Reading. Our full address can be found on all written correspondence.

Can you provide a written estimate?

All our quotations will be provided on headed company paper with a full description of the work we recommend is needed on your property.

What experience does GS Roofing have?

I have over 15 years’ experience in the trade and have overcome many problems clients have experienced in that time. I started my company just over 5 years ago after I started my family to gain a better work/family balance. The sub-contractors I use have worked alongside me for many years, they are true family friends and carry the same company values as i, just last year we all carried out certified refresher training on the products we use.

Will you protect our roof in the event of bad weather?

We are constantly checking the weather forecast due to the nature of our work, we do our best to postpone or bring forward your work depending on the weather. In the event of an immediate change in the weather we will always do our best to ensure that you are left watertight. Also, in the event of overnight weather changes we do operate a 24 hour call out and within those times we aim to be with you within 2 hours.

Will someone be on site that we can communicate with?

Yes, there will always be a member of the team on site that you can ask questions. I try to be on site most of the time however if your questions are not answered straight away, please do call us and we will get back to you as soon as we can.

Can you supply references?

Yes, we are lucky to have previous clients that have said they would be happy to provide this service for us, however there may be a slight delay in passing over their details as we like to check they are happy to pass their details over each time and the method of communication they personally would like to receive. While you are waiting for their contact details, please do look through our reviews on Check a trade, Which? Trusted trader and our Google reviews.

If i have a problem am i able to speak with the owner?

If i am not working on your property please do ring us on 07949069317 and ask to speak with Gary, I will do my best to return your call ASAP or pop over a email to info@gs-roofs.co.uk and we will answer any questions you may have within 48 hours.

Do you have photos of work previously completed?

You will be able to view photos of our work on our social media pages, Check a trade and at Which? Trusted trader.

How will you prevent damaged cause by the roofing work to my property?

Unfortunately, completing roof work can be messy, we do ask if you can prepare your garden for us by moving any furniture, children’s toys, plants so we can ensure that no roofing materials such a shingles that may fall from the roof do not damage your furniture. With jobs that we anticipate will be practically messy we do lay a tarpaulin down but with all our work we always go round with a very strong magnet and a leaf blower afterwards to ensure your property is left how we found it.

How will unforeseen circumstances effect our final invoice payment?

If i believe you require any additional work while we are on your property, we will always take photographs and fully explain what is needed and why. Always providing a written quotation with the costings attached.

Are you associated with manufacturers?

Yes, we are registered installers of a GRP roofing system, EPDM rubber roofing system and Free foam materials. We are also members of the Confederation of Roofing Contractors and endorsed by Which? Trusted traders.

Will i need planning permission?

We can assist you with the Local Authority in regard to obtaining planning permission should it be needed; we have strong relationships with all the Local Authority that we work within.

When can you book in our work should we accept?

We aim to complete the work within 3 months of a client accepting. This of course depends on the urgency, any special-order materials and the skill and time required to complete the work quoted for.

When and how do i pay?

Depending on the size and materials needed we may ask for a 25% deposit, all other payments are due on completion of the work as explained on our quotations and invoices. We accept payment in the form of Cash, Cheques (Made out to GS Roofing) and bank transfer

Contact us today for a FREE No Obligation Quote

Please feel free to call us or fill out our enquiry form and we will be glad to help.

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